General
Unless the leak is coming from outside the house, such as through the basement wall, then it’s time to call your plumber. We repair all types of water and sewage leaks that originate outside the home, but we don’t repair leaks in your sink, shower, or toilet.
No. We will need to submit our own locate ticket, if a locate is applicable to your project.
Septic Systems
Troubleshooting
Complete our OWWTS Problem/Alarm Reporting form online to report an issue with your system anytime, or call us Monday-Friday, 7 am-5 pm at (573) 999-5509.
Common Concerns
If you have a septic system with a drip field or mound, then your OWWTS must receive regular maintenance to stay operational. This includes cleaning or replacing filters, monitoring the system for clogs, and inspecting the septic tank(s) for sludge and scum buildup. Most systems like yours require routine maintenance every six months, with some requiring service every few months and others only once a year. Our full-service visits include all routine maintenance listed above.
Complete our Routine Maintenance Signup form to schedule your next routine maintenance or repair service with us.
Do not drive over the drain field with vehicles or heavy equipment! A side-by-side or lawn mower is fine, but ensure you don’t hit the lids with the mower. Many homeowners opt to landscape with mulch or gravel around their lids to make it clearer where these areas are and to avoid damaging the lids.
Plants with shallow roots, such as ornamental grasses, groundcovers, etc. are fine, but avoid planting anything with deep roots, such as trees, shrubs, or other herbaceous plants, as deep rooted plants can damage your system. Keep all such deep rooted plants far enough away from your drain field that they will not encroach on that area.
While it is fine to allow your animals to visit the drain field occasionally, only allow them access briefly and monitor them to ensure they are not causing damage, such as removing vegetation down to the dirt. Your poultry/livestock/dog’s normal activities over just a short time can be enough to damage your system. The drain field is installed approximately 5 inches or so below the soil’s surface, and you must prevent animals from creating bare spots within the drip field. A healthy population of densely planted vegetation is an important part of your drain field system.
Visit https://www.epa.gov/septic to learn more about your septic system.